Contact Flynatra
Tell us about
your business.
We’ll start there.
Too many places to check for enquiries? Follow-ups slipping out of sight? Or a website that needs work? Tell us what you want to make easier.
Contact us
What could work
better for you?
A few details are enough. No polished brief needed.
How we use your details
Flynatra uses your contact and business details to review and respond to your request. The form is hosted in Framer; Make processes it and Google stores the enquiry and delivers email. Please don’t include passwords, payment details or sensitive information. Email us to ask about access, correction or deletion.
What happens next
A conversation first.
A clear scope before work.
Clear from the start
A straightforward way
to work together.
We agree your scope, costs and launch checklist before work begins.
Service, billing & refunds
Flynatra builds websites and enquiry systems for Australian trade businesses. Your written quote confirms the pages, integrations, usage allowance, delivery stages, costs and responsibilities included in your project. Accept that scope before making a payment.
Monthly care starts at your agreed launch, after acceptance testing. It covers the hosting, routine checks, support and change allowance specified in your quote. Domain registration, business email and additional tools are identified separately. We seek your agreement before additional charges.
Email support: We aim to acknowledge and assess support requests within two business days. Support days are Monday to Friday, excluding NSW public holidays (Sydney time). We explain the next steps; resolution time depends on the issue.
You can request cancellation by emailing flynatra@gmail.com before the next renewal. Cancellation takes effect at the end of the paid period. We agree content/data export, project access and any continuing provider costs during handover.
7-day first-month guarantee: request a refund of your first monthly service fee within 7 calendar days of the agreed launch. This voluntary offer excludes setup, third-party charges and later monthly fees. It does not limit rights or remedies under Australian Consumer Law.
We do not guarantee a number of leads, sales, rankings or uninterrupted third-party services. Enquiry acknowledgements confirm receipt, not a quote or booking. Telephone, social messages, SMS, AI reception and other integrations are included only if separately agreed and tested.
Privacy & your enquiry
Flynatra collects the contact details, business details, service interests and message you choose to send through this website or by email. We use them to respond, prepare a proposal, provide agreed services and keep business records. Please do not include passwords, payment-card details or sensitive personal information in an enquiry.
Our website uses Framer; enquiry processing uses Make; records and email use Google. Payments are handled by Stripe. These providers may store or process information overseas, including in the United States or Europe. Flynatra receives payment status and references, rather than your full card details.
Access is limited to people and providers who need it to handle your enquiry or deliver agreed services. We do not sell enquiry details. We retain records while needed for enquiries, services and applicable record-keeping obligations, then review them for deletion.
To ask about your information, request access or correction, ask for deletion where available, or raise a privacy concern, email flynatra@gmail.com. We will review your request and explain the next steps. Updated 21 September 2026.